If you have placed your order before December 31st, 2019 the following rules apply. All orders starting February 1st, 2019 are final sale and cannot be returned or exchanged due to the shutdown of our warehouse and production facilities in Ukraine.
If you have placed your order after January 1st, 2020 the following rules apply. We only accept returns for unused items. Please contact us via email, receive confirmation of return possibility, send us your purchase and provide us with the tracking number. Returns are dealt with on a case by case basis.

Any return and refund must be claimed within 14 days from the date of receiving of item. Please note: shipping costs are not refunded.

The returned items must be sent back in their original packaging along with all the materials received with the items (bags, wrapping, catalogue, etc.) The items must be unharmed, not worn or altered and must have all original security seals still attached. If the item does not fit these requirements it will not be accepted and will be sent back to the customer at their own cost.